By Michael Armijo

Chino – When it comes to customer needs and customer service, not all two corporate stores are alike. For instance, if you go to Target in Eastvale the prices are higher than the Target in Norco. Same goes for customer service and the prices at the T-Mobile stores in Chino.
T-Mobile on the north side of Grand Avenue near the 71 freeway said their iPhones were costly to get out of my contracts with AT&T. So I called them back to downgrade the phones, but I accidentally, and luckily, dialed the T-Mobile store in the Chino Spectrum. And what a pleasant surprise I received.
“Come down, we can turn your account into a business account,” Store Manager Tyson Jamerson said. “This way you can do more, get more lines, and use your business credit instead of your personal credit to get exactly what you want.”
Clever ideas create clever solutions, and this one was perfect for our company needs. But then they went a step further. They examined our needs and gave us additional suggestions: “You use your iPad because your laptop doesn’t get coverage. For $10 a month, you can get a hot spot, which will give you laptop coverage anywhere you go,” said Retail Sales Associate Shane Gibson. “Also, if you trade in your AT&T iPhones, you’ll get a credit on your bill, and its only $10 a month for a newer version, the iPhone 6s.”
They didn’t stop there: “If you’re in a contract with AT&T, we will buy out that contract,” said Gibson. “Just bring us that bill and we will process payment right away.”
So they got me a newer version of the iPhone 6 to a 6s. They bought out my contracts from AT&T. They gave me credit to trade in my iPhone 6. They did NOT require me to get into a contract instead I pay month to month. AND, the best part about it all: I was paying almost $200 a month for two phones and to share 6 gigs of data with AT&T. Now I pay $120 a month for FOUR lines, I get unlimited talk and text, and each line gets 6 gigs of data not to share, EACH line! Yes all for $120 a month! I call that great service and great price. If this deal interests you, call Shane Gibson at 909-628-4322.
T-Mobile, 3935 Grand Ave Suite E, Chino, CA 91710 (in the Chino Spectrum, just east of In-n-Out burgers, half a block west of Pipeline). To reach Sales Associate Shane Gibson, call 909-628-4322. Open Mon-Sat 10 a.m. to 9 p.m., Sunday 11 a.m. to 8 p.m. www.tmobile.com.