Metz Air Control Voted #1 in Customer Satisfaction

Staff Reports

Metz Air Control has been in business since 1977 and is located in Chino.  The family owned once small company has recently expanded to 15 employees.  Jon and Bryan Metz are brothers own the business together. They are dedicated and determined to uphold the core values their father taught them about business and life years ago.  They pride themselves on offering honest and dependable service.

 

Metz Air Control has received many notable awards over the years for their professional installation and superior customer service:

 

Metz Air Control has been a Trane Comfort Specialist since 1999; not every dealer qualifies as a Trane Comfort Specialist. Dealers need to meet Trane’s stringent standards and demonstrate a commitment to customer satisfaction and continuing education.  Homeowners can trust a TCS dealer will deliver a quality installation and superior customer experience.

 

Metz Air Control received the Dealer of the year award from Trane, which is the highest recognition given by Trane. Every year they are recognized by Trane for outstanding customer service based on customer satisfaction surveys.

 

The communities of Chino & Chino Hills voted Metz Air Control the People’s Choice Award for the “Best Heating and Air Conditioning Company” for the past 3 consecutive years.

 

Metz Air Control is an A+ rated member of the Better Business Bureau, 5-star YELP Company and comes highly recommended from Angie’s List.

 

Every technician is background checked and trained to provide an exceptional experience for their customers.  The office staff has also been well trained to provide personal and professional services.  Whether you are calling to set up a service call, need maintenance or just need information, we will make sure you are pleased with your overall experience.

 

Metz Air Control is well known in the community and they believe their positive ratings are attributed to the relationships they build with their customers.  They are a member of the Chino and Eastvale Chamber of Commerce and support local charities and sports teams. Metz Air Control is currently expanding their services as the surrounding communities continue to grow in housing and development.  They currently serve San Bernardino, Riverside, Orange and Los Angeles counties.

 

This past year, Metz Air Control began providing Protection Plans to their customers for increased value and service. Customers participating in these plans receive a 24- hour turn-around service as well as discounts. Please call the office for more information about this program.

Seasonal specials include maintenance discounts, manufacturer rebates, and promotional offers that can always be found on their website @ www.metzaircontrol.com  for more information

 

Metz Air Control offers many financing options to fit your individual needs.

 

Metz Air Control is licensed, bonded, and insured.  Every technician is background checked and trained to provide exceptional service.  It is important for homeowners research any contractor you bring into your home to make sure they meet these same standards.

Metz Air Control is proud to say that over 70% of their business comes from referrals.  They believe a referral is the best compliment a customer can give them.

Don’t be fooled; if it sounds too good to be true, it usually is.

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